Senior Product Manager

Position:
Senior Product Manager, AI Automation

Company:
Adobe

Compensation:
The U.S. pay range for this position is $125,800 -- $239,725 annually. In California, the pay range for this position is $165,600 - $239,725.

Location:
United States of America, San Jose, California

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
We’re looking for a Senior Product Manager to join Adobe’s Experience and Engagement team to help craft the future of intelligent customer support. You will lead the development of intelligent agents capable of reasoning, delivering seamless, intuitive, and highly personalized resolutions at global scale.

Responsibilities:
- Define product strategy, roadmap, and execution for your area.
- Bring insights and industry trends to improve the product experience.
- Translate customer needs and business goals into clear, actionable requirements.
- Use data and insights to influence product decisions and measures of success.
- Partner closely with engineering and design to deliver high-quality products at scale.
- Champion cross-functional alignment and collaboration with partners across the organization.
- Be a strong voice for the customer in all product decisions.

Requirement:
- Bachelor's degree or equivalent with 7+ years of product management experience.
- MBA preferred.
- Expertise in the customer support domain, ideally building AI/ML-powered products.
- Deep customer appreciation, with a passion for solving real user problems.
- Experience leading zero to products as well as scaling mature products.
- Strong technical foresight, with a background in platform and systems thinking.
- Excellent communication, collaboration, and influencing skills across technical and non-technical teams.
- A bias for action and the ability to disambiguate problems setting clear direction for the team.
- Data-informed ideas, with experience using metrics to guide decision making and measuring success.
- A builder’s mentality – pushing the boundaries of innovation while delivering business impact.

Benefits:
Not specified