Security Infrastructure Engineer

Position:
Security Infrastructure Engineer

Company:
Ada

Location:
Canada (Remote)

Employment type:
Full-time

Short Summary:
Ada is an AI customer service company focused on enhancing customer service quality through automation. As a Security Infrastructure Engineer, you will play a crucial role in ensuring the security of Ada's AI platform and cloud infrastructure.

Responsibilities:
- Architect, design, and operate security technologies across cloud, network, identity, endpoint, and application layers.
- Define cloud security reference architectures, threat models, and guardrails.
- Own the technical lifecycle of security tooling including cloud-native security services and vulnerability management platforms.
- Build safety guardrails into the platform to prevent unauthorized actions.
- Engineer automated response and remediation workflows.
- Translate security and regulatory frameworks into enforceable technical controls.
- Mentor security and platform engineers and make architectural decisions that shape long-term security posture.

Requirement:
- 8+ years of experience in cloud, infrastructure, or security engineering roles.
- Deep hands-on experience with at least one major cloud provider, preferably AWS.
- Strong experience in designing and securing cloud IAM, networking, and distributed systems.
- Extensive experience with infrastructure as code and policy as code.
- Proven ability to translate compliance and risk requirements into technical implementations.
- Strong communicator who can influence architecture and engineering decisions.

Benefits:
- Unlimited Vacation
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Remote-First, In-Person Friendly
- Learning & Development Budget
- Work from Home Budget
- Access to Cutting-Edge AI Tools
- Hands-On with LLMs